① The company processes users’ personal information for the following purposes. Personal information being processed will not be used for any purpose other than those stated below. Should the purpose of use change, the company will implement necessary measures, such as obtaining separate consent, in accordance with Article 18 (Restrictions on Use and Provision of Personal Information for Purposes Other Than the Original Purpose) of the Personal Information Protection Act.

• Service Provision
  – Inquiries for Sales, Consultation, and After-Sales Service Purposes

① The company processes and retains personal information within the period specified by law for processing and retention of personal information, or within the period agreed upon by the user at the time of collection.

② The processing and retention periods for each type of personal information are as follows.

• Service Provision
  – Retention Item: Inquiry Submission Item
  – Retention Basis: Response to Inquiry
  – Retention Period: 6 months from the date of registration

① The company collects the following personal information to provide customer inquiry services.

• Company Name, Full Name, Email, Contact Information

② The company may collect personal information in any of the following cases pursuant to Article 15 (Collection and Use of Personal Information) of the Personal Information Protection Act, and may use such information within the scope of the collection purpose.

1. When required by special provisions of law or when unavoidable to comply with legal obligations
2. When it is unavoidably necessary for the conclusion and performance of a contract with the data subject
3. Where the data subject or their legal representative is unable to express their will, or where prior consent cannot be obtained due to reasons such as an unknown address, and it is deemed necessary to protect the urgent interests of the data subject or a third party concerning life, physical safety, or property
4. Where necessary to achieve the legitimate interests of the personal information processor, and where such interests clearly override the rights of the data subject. In such cases, this applies only when the legitimate interests of the personal information processor are substantially relevant and do not exceed a reasonable scope

③ The methods for destroying personal information are as follows.

1. Personal information stored in electronic file format shall be permanently deleted using technical methods that prevent the records from being reproduced
2. Personal information recorded or stored on paper documents must be shredded using a shredder or incinerated

① The company implements the following administrative, technical, and physical measures to ensure the security of users’ personal information and prevent its loss, theft, leakage, alteration, or damage.

1. Administrative Measures
   – The company limits personal information handlers to the minimum necessary for performing their duties and raises awareness of the importance of personal information protection through administrative measures such as regular security training for relevant personnel.
2. Technical Measures
   – The company is making every effort to prevent the leakage or damage of members’ personal information due to hacking or computer viruses.
3. Physical Measures
   – The company has installed an access control system in restricted areas and established and operates access control procedures to prevent the leakage or damage of personal information.

① The company has designated a Personal Information Management Officer as follows to protect customers’ personal information and handle complaints related to personal information.

• Chief Privacy Officer: Justin Jo, Director / 031-369-0935 / webmaster@dngv.com

Customers may contact the company’s Data Protection Officer and responsible department regarding any inquiries, complaints, or remedies related to personal information protection arising from the use of the company’s services (or business). We will respond to and handle such inquiries without delay.